Shipping Policy

Last updated: June 4, 2026

Where we ship

Tendroot currently ships to all 50 US states and the District of Columbia. We do not currently ship to US territories (Puerto Rico, Guam, US Virgin Islands, etc.), APO/FPO addresses, or international destinations.

If you'd like to be notified when we expand to your country, join our newsletter at the bottom of any page.

Processing time

Most orders ship within 1–3 business days of being placed. Orders placed after 12 PM ET may not enter fulfillment until the next business day. We do not process orders on weekends or US federal holidays.

During peak seasons (spring planting rush, holiday season), processing may take 3–5 business days. We will always communicate delays via email.

Shipping methods and costs

Order subtotal	Standard (3–7 business days)	Expedited (2–3 business days)
Under $25	$6.95	$14.95
$25–$49.99	$9.95	$19.95
$50–$99.99	$13.95	$24.95
$100+	FREE	$19.95

Heavy items (raised beds, large planters, bagged soil) may incur additional freight charges that will be calculated and displayed at checkout before you complete your order.

Delivery estimates

Region	Standard	Expedited
Northeast (CT, MA, ME, NH, NJ, NY, PA, RI, VT)	2–4 business days	1–2 business days
Mid-Atlantic (DC, DE, MD, VA, WV)	2–4 business days	1–2 business days
Southeast (AL, FL, GA, KY, MS, NC, SC, TN)	2–4 business days	1–2 business days
Midwest (IA, IL, IN, KS, MI, MN, MO, ND, NE, OH, SD, WI)	3–5 business days	2 business days
South Central (AR, LA, OK, TX)	3–5 business days	2 business days
Mountain (CO, ID, MT, NM, NV, UT, WY)	4–6 business days	2–3 business days
Pacific (AZ, CA, OR, WA)	4–7 business days	2–3 business days

These are carrier estimates from the date of shipment, not the date of order. Delays caused by the carrier, weather, or incorrect address are outside our control.

Order tracking

You'll receive a shipping confirmation email with a tracking number once your order ships. You can also track your order from your account page.

Shipping restrictions

• Seeds: Can ship to all 50 US states. No restrictions on type or quantity.
• Live plants: May be subject to state-level agricultural restrictions. We follow USDA and state-specific guidelines. If we cannot ship an item to your state, we'll notify you before processing the order.
• Pesticides and soil amendments: Some states restrict certain products. Restricted items will be flagged at checkout.
• PO Boxes: We can ship to PO Boxes via USPS only. Expedited shipping is not available for PO Box addresses.

Address changes

If you need to change the shipping address after placing your order, email us at orders@tendroot.com within 2 hours of placing the order. Once an order has entered fulfillment, we cannot change the address.

Lost or damaged packages

If your package is lost in transit or arrives damaged, contact us within 7 days of the expected delivery date. We'll work with the carrier to locate the package and, if necessary, send a replacement at no cost. Photos of damaged items may be required.

Contact us

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